Privacy Policy – Mahref

Effective Date: [Insert Date]

Welcome to Mahref, the e-commerce platform operated by Arabic Design LLC, a registered company under Sharjah Media City (SHAMS), UAE. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website www.mahref.art.

1. Information We Collect

When you use Mahref, we may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Securely processed through third-party payment gateways (we do not store your payment details).
  • Order & Transaction Data: Purchase history, order details, and preferences.
  • Website Usage Data: IP address, browser type, device information, and activity on our site via cookies and analytics tools.

2. How We Use Your Information

We collect your data to:

  • Process and fulfill your orders (including payment and shipping).
  • Improve our website experience and analyze customer behavior.
  • Send updates, promotions, and newsletters (you can opt out anytime).
  • Prevent fraud and ensure website security.

3. Data Protection & Security

We take security seriously. Your data is stored securely and protected against unauthorized access, alteration, or disclosure using SSL encryption, secure payment gateways, and access controls.

4. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share information with:

  • Payment Processors: To securely process transactions.
  • Shipping Providers: To deliver your orders.
  • Legal Authorities: If required by law or regulatory compliance.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust cookie settings in your browser.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Opt out of marketing emails via the unsubscribe link.

To make a privacy-related request, email us at hello@arabic.design.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

8. Updates to This Policy

We may update this policy periodically. Changes will be posted with an updated effective date.

9. Contact Us

📧 Email: hello@arabic.design